fb7 Responsible Gaming
Keep gaming enjoyable, not stressful — know your limits, seek help when needed and use fb7's tools to keep your experience safe.
See gaming as entertainment
At fb7, we believe online betting and casino gaming should be enjoyed as a form of entertainment — not as a source of income, and certainly not as a way to escape everyday problems. Every game carries risk, and winning and losing are both part of it. So play with a clear head, a set budget, and for the enjoyment of it.
Our Terms and Conditions clearly state that you must be at least 21 years old to create an account and play at fb7. We strongly discourage underage account creation and remain vigilant on this at all times. If anyone under the age of 21 lives in your household, please keep your device and account secure.
Responsible gaming is not just about looking after yourself — it is also about being accountable to your family and those close to you. If you have any questions or concerns, read our FAQ or speak to us on live chat at any time.
All betting and casino games at fb7 are for persons aged 21 and above only. Please confirm your correct age at the time of registration.
Set your own limits
fb7 provides several self-management tools so you can stay in control of your own gaming.
Deposit Limit
Set your own daily, weekly or monthly maximum deposit amount. Once you reduce a limit it takes effect immediately; increasing it requires a waiting period.
Self-controlLoss Limit
Decide in advance how much you are willing to lose within a set period. When the limit is reached, your session will end automatically, protecting you from further losses.
Reduces riskSession Time Limit
Set how long you want to play in a single session before you start. When the time is up, you will receive a reminder and can choose to end the session.
Time awarenessCool-Off Period
If you want to take a break for a while, choose a cool-off period of 7, 14 or 30 days. You will not be able to log in to your account during this time.
Temporary breakReality Check
At set intervals, a message appears showing how long you have been playing and how much you have deposited. This keeps you aware of your current activity.
AwarenessSelf-Exclusion
If you feel you have a longer-term problem, you can close your account entirely yourself. Once activated, it cannot be reopened before the set period ends.
Long-term protectionRequest a limit
Fill in the form below to let our support team know — they will apply the change to your account within 24 hours.
When to be careful
If you notice any of the following signs in yourself or someone close to you, it is time to seek help.
Placing bet after bet to try to recover lost money — known as "chasing losses" — is the most important warning sign.
Using money set aside for rent, food or a child's education to fund gaming.
Spending far too much time on gaming or betting at the expense of sleep, work or family responsibilities.
Feeling restless, irritable or anxious when you lose or are unable to play.
Hiding your gaming from family or friends, or lying about it.
Declining concentration at work, strained relationships or growing debt.
Habits for responsible gaming
Responsible gaming means building a few simple habits. They are not difficult, but over time they are what keeps you safe.
- Set a fixed budget before each session and stop when it is used up.
- Never play with borrowed money or money set aside for essential expenses.
- Avoid betting while drinking or under stress — your ability to make sound decisions is reduced.
- Take regular breaks; playing for long stretches without stopping weakens your judgement.
- Treat a win as a bonus, not a goal — there is no guarantee of winning in any game.
- Keep fb7's reality check and session limits active so you stay aware of the time.
Our Privacy Policy explains in detail how we keep your information secure. Your personal data is never shared with third parties without your permission.
Where to get help
You do not have to face a problem alone. fb7 support, your family and professional counsellors are all there for you.
fb7 Live Chat Support
Contact us on live chat at any time, day or night. The support team is available 24/7 in both Bengali and English. Requests for account limits, cool-off periods or self-exclusion are processed immediately.
Email Support
You can also reach us by email outside of live chat. Send us a message describing your situation in detail — the support team will reply promptly and help you take the steps you need.
Family and Friends
Telling a trusted family member or friend about a problem is often the easiest first step. Speak openly — there is nothing to be ashamed or afraid of. They can encourage you to move toward professional help.
Professional Counselling
Speak with a mental health professional or addiction specialist. Treatment for gambling addiction is available through both public and private institutions in Bangladesh. Contact a doctor or your local hospital.
Self-Help Methods
To deal with the problem on your own, keep a spending diary, review your behaviour after each session, and spend time on alternative hobbies or activities that keep your mind at ease.
Account Security
If anyone under 21 lives in your household, use a password on your device and disable auto-login on the fb7 app or browser. Never share your account password with anyone.